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Hotline IT Proactive Maintenance Plan

Proactive Managed IT Services Plan

Reduce downtime, increase profitability, and make your technology work for you.

Hotline IT is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organisation means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Hotline IT.

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IT Vendor Relation Management and Support

Stop Dealing with Third-Party Support

Manage your business relationships, not your hardware and software vendors.

Get better, faster support through a single point of contact.

Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support?  We understand completely.  Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.

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Proactive Managed Server Support

Managed Server Support

Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation

Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.

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All-You-Can-Eat Helpdesk Support

Helpdesk SupportEnd-users are human.

Shouldn't their IT support should be too?

Your end-users' time is best spent working for your organisation, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

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Network Security Shield

Protect your Business Inside and Out

How Secure is your Network?
Are you at risk?
It's time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potential security issues.  From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day.  We can help you by reviewing your company's needs and finding a solution that works best for your business.

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backup

Hotline IT Backup and Business Continuity

Is your data secure?  Would it survive a disaster?
Can you afford to take a chance?

Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail.  The only question is when.  With Hotline IT Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.

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Improve Productivity with Content Filtering

wallProtect your employees and network by preventing questionable and unsafe content.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need.  With Hotline IT's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.

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Your Business at Your Fingertips

Mobile OfficeOn the road, out of town, or at the beach;

Stay connected to your business at all times

In today's world, running a business is more than a full time job.  Fortunately, the technology exists so you can stay connected with your business no matter where you are.  From mobile smartphones, and tablets to remote access, there is a wide range of capabilities you can take advantage of, and even give your staff the luxury of as well.  Today, it's more cost effective than ever.

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How Much does Spam Cost Your Company?

Spam Email ProtectionYou'd be surprised how much time is lost company-wide for junk mail.  Reclaim your Inbox today

According to a recent study, 78% of all email sent is classified as spam.  Other reports have claimed that US companies lose $712 per employee each year due to spam email despite the software spam filters that come with most email clients.  Ask yourself if you'd like to continue sifting through spam and let junk email clog up your inboxes and exchange server.

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Voice Over IP Phone System

Expect More from Your Phone System

Simple, Flexible, and Cost Effective;

VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Hotline IT can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

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Latest Blog Entry

You Can't Print Money with a Fax Machine
With everything going digital, it's hard to believe that fax machines are still used today. What's funny, is that this same statement is true today just like it was ten years ago. Yet, sales of fax ma...
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Contact Us

Contact Us to learn more about how Hotline IT can make technology work for your company. We'd love to discuss the possibilities with you.

Phone: (02) 9451 9111
Fax: (02) 9451 9888
This e-mail address is being protected from spambots. You need JavaScript enabled to view it. 		Unit 2, 252 Allambie Road
Allambie Heights
NSW 2100 		PO Box 6115
Frenchs Forest DC
NSW 2086

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